Hello Miss M speaking

We had some fun and entertaining training today. Turns out that our telephone systems are changing over to some new fancy schmacy handsets and us Production staff need to learn how to use them in order to teach the rest of our teams.

I am not relishing that moment I might add.

What I thought was going to be a very boring hour and a half (yes AN HOUR AND A HALF to learn how to use a frikken handset??) actually turned into a totally hysterical session with us all playing silly buggers and driving the trainer absolutely bonkers.

We sat around a table with our own phone in front of us and got taught how to:

1) Change our ring tones (We can have some fantastic tunes that will drive my colleagues MAD)

2) Access our voicemail

3) How to divert calls/transfer calls/park calls/screen calls

4) How to set up conference calls

The last one really rocks my world. We can create conference calls with 7 other people and those can be internal numbers, external numbers and international numbers.

Do you know what this means?

It means I can have fantastic gossip sessions with my friends on conference calls! We can natter the day away about random crap all together!

I can phone SA and conference in my friends back home! It'll be brilliant! Hysterical! The best time ever!

Do you think I'll get into trouble?